Store Policies
GENERAL
Most Orders will ship within 72 hours after we receive them providing the merchandise is in stock. Some items may take up to 10 days before orders will be shipped. If shipment of an item will take longer than 10 days we will notify you by e-mail with the expected shipping date.
RETURNS
Unused items in new condition and in original packaging only may be returned for full credit within 14 days of purchase, excluding shipping and handling charges. Please contact us at 1-866-601-8931 with an order number and reason for the return before shipping the item back. All returns must have an assigned Return Authorization number clearly written on the outside label to be accepted. It is recommended that you insure the item before returning it.
PRIVACY
Your privacy is important to us. We will not share, sell or rent your information.
Donations
The Healing Ribbons Fund seeks to raise funds and distribute grants to support breast cancer education, advocacy and research. Healing Ribbons donates 100% of the proceeds to Breast Cancer education and awareness, based upon 100% of the net proceeds, on an after tax basis.
SHIPPING & HANDLING
$5.00 on orders totaling up to $75. $9.95 on orders with gold items, or orders totaling over $75. Priority mail - 2 day delivery. International orders $9.95.
PAYMENT OPTIONS
- Online: We accept VISA, MASTERCARD, DISCOVER CARD, and AMERICAN EXPRESS. Choose your item from the menu on the left, click on the Add to Cart button beneath it, and follow online payment instructions.
- Check & Regular mail:
We only accept certified checks or money orders. Checks are to be addressed to Healing Ribbons LLC. You may mail your check or money order together with the item number (or click here to download an Order Form) to the following address:
Healing Ribbons LLC
P.O. Box 600835
Jacksonville, FL 32260 - Phone: 1-866-601-8931
Fax: 1-904-880-4647
PayPal — Service to make fast, easy, and secure payments for your purchases!
All jewelry presented in beautifully designed Gift Boxes and Pouches (CLICK HERE TO VIEW).